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Connecting to other email providers

To setup other email providers to use your domain, allowing you to have an email associated with your domain (e.g. [email protected]), you add MX records to your DNS settings. Your email provider will provide you with the required MX records information. Steps for two of the most popular email services, Gmail by Google and Microsoft Office 365 are detailed below.

Editing your own MX records using the ENWAU DNS system

We provide full guidance for managing DNS records in the help documentation for managing DNS records, here we focus on managing MX records (Mail Exchange Server records) for email services.

From Dashboard > Address Book > Contact Templates

To add or edit MX records for a domain registered on (or transferred to) ENWAU in conjunction with Cloudflare DNS, go to your Dashboard, then select the ‘Manage Domains’ option, and find the domain you wish to add/edit records for by searching in the bar above the list of domains. Click on the domain you wish to change. Then go to the ‘DNS’ option on the left hand menu. If you wish to edit an existing record, do this by hitting the pencil icon next to that record. To a new MX (or TXT) record, click ‘Add DNS record’ at the top.

Gmail by Google

As an official Google Cloud Partner, ENWAU offers the full range of G Suite packages (Basic, Business and Enterprise) including Gmail to our customers at discount to published prices.

We also configure all DNS MX records and settings to make your email work with your own domain name out of the box.

Review our G Suite packages

Configuring your own Gmail settings

Setup of G Suite (formerly Google Apps) with your domain is easy with ENWAU. No manual entry of MX records is required. Simply go to your Dashboard, hit Manage Domains, choose the domain you wish to setup with G Suite, and hit Email on the left hand menu.

Go to your G Suite Admin console, and find your G Suite verification code, with the format google-site-verification=xxxxxxxxxxxxxx….

Copy this value onto your clipboard and paste it into the ‘Verification code’ box under the ‘Google Apps for email’ heading on the ENWAU email page, then simply hit ‘Setup Google Apps for email’. Note: confirming this will wipe any previous MX records associated with your domain.

ENWAU will automatically setup the required MX records and verification for your domain. You can check this by scrolling to the bottom of the page and seeing the list of google MX records.

If G Suite is already setup with a different Google account and you wish to change it, merely paste your new Google verification code into the ‘Verification code’ box and click ‘Reset Google Apps for email settings’. Note: confirming this will wipe any previous MX records associated with your domain.

If you wish to set up G Suite manually (not recommended), see https://support.google.com/a/answer/140034 for info on G Suite MX record setup.

Microsoft Office 365

To setup Office 365 with a domain you operate on ENWAU, we recommend following the general steps at Microsoft’s official guide: https://support.office.com/en-ie/article/Create-DNS-records-for-Office-365-at-any-DNS-hosting-provider-7b7b075d-79f9-4e37-8a9e-fb60c1d95166.

Microsoft requires you to use a verification key with your MX records. See the ‘Manually editing MX records’ at the top of this page for info on how to add the necessary records.


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